Privacy Policy

Last Updated: 09-October-2023

Introduction

This Privacy Policy ("Policy") outlines the policies and procedures for collecting, using, and safeguarding your information when you use the services provided by Rain Check Media ("Rain Check," "we," "our," or "us"), including our Software as a Service (SAAS) business management software, available through our website and associated services (collectively, the "Services"). By using our Services, you consent to the collection, processing, and use of your information as described in this Policy.

What Information Does Rain Check Collect and Store?

1. Personal Information

When you express interest in our Services, register to use our Services, or make a purchase, we may collect your personal contact information. This may include your name, company name, address, phone number, and email address (referred to as "Personal Contact Information"). When purchasing our Services, we may also collect financial and billing information, such as billing name and address, credit card number, and information about the number of employees within your organization using our Services ("Billing Information").

2. Data, Diagnostic & Login Information

When using our Services, you can create, upload, store, and share information, such as company descriptions, email IDs, logos, photos, custom emails, and user email IDs (collectively referred to as "Data"). This information is stored on our servers. In the event of technical errors, we may request your permission to obtain diagnostic information, including information about your operating system, hardware, browser version, and email address if provided ("Diagnostic Information"). Additionally, certain login information may be stored in a locally stored cookie on your device to streamline the login process ("Login Information").

3. Analytics Information

As you navigate our website and use our Services, we may collect information through common information-gathering tools like cookies and web beacons ("Website Navigational Information"). This includes standard browser information (browser type, language, and IP address) and actions you take on our website (pages viewed, links clicked). Collectively, this is referred to as "Analytics Information."

4. Geo-Location Information

While we currently do not collect real-time geo-location information, we may consider doing so in the future. In such cases, we will seek your explicit permission before collecting such information.

What Does Rain Check Do With the Information?

We use the information we collect for the following purposes:

1. Personal Contact Information:

We use this information to administer our Services, provide updates, and send product announcements. We may also use some of this information for marketing purposes, as described in this Policy.

2. Billing Information:

We do not store Billing Information on our servers. Instead, we use a trusted payment provider, Stripe, to handle payment transactions. Please review Stripe's privacy policy for more information.

3. Data, Diagnostic, and Login Information:

We use this information to administer and improve our Services.

4. Analytics Information:

We may use Analytics Information with tools like Google Analytics to monitor and analyze Service usage, improve functionality, and verify user authorization.

Sharing & Disclosure of Information

1. Third-Party Applications and Your Use:

Our Services may allow you to link to third-party sites like Facebook, Twitter, and LinkedIn. Such links are at your discretion, and we cannot be held responsible for how these third-party sites use your linked data.

2. Marketing and Publicity:

By using our Services, you agree to allow us to identify you as a customer and use your name and/or logo in our marketing materials.

3. Sale of Personal Information:

We do not sell, rent, or trade your private information to third parties.

4. Service Providers and Business Partners:

We may engage trusted third-party companies and individuals to assist in providing, analyzing, and improving our Services. These third parties may access your information for specific tasks under obligations similar to those in this Privacy Policy.

5. Non-Private or Non-Personal Information:

We may disclose non-private, aggregated, or non-personal information, such as usage statistics, at our discretion.

Our Use and Disclosure of Information

We are committed to protecting your privacy and will not disclose personally identifiable information except as described in this Privacy Policy. This applies to information about our customers and information provided by our customers about their customers.

1. Internal Uses:

We use your personally identifiable information to develop and deliver our services, process transactions, provide customer service, manage accounts, and improve products, services, and marketing. Access to this information is limited to those who require it for these purposes.

2. Third-Party Service Providers:

We may share information with service providers who assist with our business operations, such as payment processing, data storage, analytics, and content generation. These providers are obligated to protect your information and prohibited from using it for other purposes.

3. Legal Compliance and Investigations:

We may disclose information to cooperate in fraud investigations, violations of our Privacy of Use, or to protect our rights and the safety of our users. We may also respond to legal requests, such as subpoenas, court orders, or investigations of illegal activities.

4. Business Transitions:

In the event of a business transition, such as a merger or acquisition, users' personally identifiable information may be transferred to the successor company. Users will be notified via prominent notice on the site if their information will be used differently from that stated at the time of collection.

5. Parent Companies and Affiliates:

We may share information with parent companies, subsidiaries, and joint ventures for the purpose of coordinating services, enforcing terms and conditions, and promoting trust and safety.

6. Internet Content Removal:

In the course of providing our Services, we may use personally identifiable information to locate other information about you and to request the removal of internet content about you with your express permission for specific purposes.

Retention of Information: We retain your information as long as your account is active or as needed to provide the Services. You may request deletion of your account, which will be done by our customer care team. Some data may continue to exist in backup copies for a period.

Changes to Privacy Policy: We will notify you of material changes to this Privacy Policy via email or by posting changes on our website before they take effect. You are responsible for keeping your contact information up to date and for regularly reviewing this Policy.

Rights for EU, UK, Lichtenstein, Norway, Iceland, and Swiss Residents: If you are a resident of the European Union (EU), United Kingdom, Lichtenstein, Norway, Iceland, or Switzerland, you may have additional rights regarding your Personal Data under the GDPR. These rights include access, rectification, erasure, objection, and data portability.

California Consumer Privacy Act (CCPA): California residents may exercise certain rights under the CCPA regarding their personal information. To do so, please [insert link to CCPA request form].

Community: Our Services may include publicly accessible community services like blogs, forums, and wikis. Be aware that information you provide in these areas may be read, collected, and used by others who access them.

Questions, Complaints, and Contacts: If you have questions about this Privacy Policy, contact us at
(520) 314-3724 or by mail at: [email protected]

Rain Check Media
Attn: Privacy Officer
20 Grove Avenue, Claremont, Cape Town, South Africa, 7708